Merge Network HU Superturbo SNG’s – Insanely Great Customer Service

I just want to write a blog to commend Merge network on listening to the feedback from their players on the newly released HU SNG formats that they have added in recent days.

Merge recently added HU Hyperturbo SNG's. In and of itself this would be commendable as they listened to what their customers wanted and moved quickly. However, the more relevant and inspiring detail is that after introducing a game that was very close to unbeatable (15BB starting stacks and 5% Rake) they realized through player response that they had erred in the structure and have quickly moved to make the games 30BB and slashing the rake in half. This will make the games much healthier in the long run and is very smart from a business standpoint. Obviously Merge is making a lot of good moves right now and I highly recommend that if you are in the US and looking for a good site to play to check them out.

More on the story in this link

http://www.husng.com/content/merge-network-responds-players-improving-super-turbo-heads-up-sit-and-go-games

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